For landlords and property managers

Normal wear and tear vs damage

Normal wear and tear is the gradual deterioration that happens when people live in a home and use it reasonably: faded paint, worn carpet in the walkways, a loose door handle. Damage comes from accident, misuse or neglect: holes in walls, burns, broken doors. The distinction matters because a landlord can generally deduct from a security deposit for damage and not for wear, and the landlord is the one who has to show which it was.

Wear and tear or damage, room by room

Common examples. Your lease and state law decide individual cases.
AreaNormal wear and tearDamage
WallsA few small nail holes, light scuffs, faded paintLarge holes, unapproved paint colors, crayon or marker
FloorsCarpet worn thin in walkways, light surface scratchesBurns, tears, pet stains, deep gouges
DoorsLoose hinges, sticking in humid weather, worn handlesHoles, split frames, missing doors
Kitchen and bathWorn finish on fixtures, aged caulk and groutChipped counters, broken tiles, burned surfaces
Windows and blindsSun-faded blinds, worn pull cordsBroken glass, torn screens, bent blinds
CleanlinessDust and minor marks after a normal tenancyTrash left behind, heavy grease, pests from neglect

A useful test: would this have happened with any careful tenant over the same length of time? If yes, it is wear. If it took an accident, misuse or neglect, it is damage.

Age matters as much as condition

Even real damage rarely justifies charging the full cost of a new item. Paint, carpet and appliances wear out by themselves, and a deduction is normally limited to the life the item had left. If a carpet was eight years old and near the end of its life, a stain did not cost the landlord a new carpet. Many landlords prorate: divide the replacement cost by the item's expected life and charge only for the years lost. Keep installation dates so you can show the calculation.

What move-out repairs typically cost

2026 ranges from our cost guides and turnover pricing.
JobTypical cost
Small drywall hole, patched and painted$300–$500
Typical drywall repair$295–$925
Interior door replaced
Per door, installed
$350–$1,250
Door frame repair$75–$220
Lock replacement
Per lock
$60–$350
Paint, per room$350–$650
Standard turnover
1–2 bed: patch, paint, repair
$1,200–$1,800

Details are in our guides to drywall repair cost, interior door replacement, door frame repair and lock replacement. An itemized, dated invoice for each repair is the strongest support for a deduction.

The records that hold up

  1. A move-in checklist, signed by the tenant, listing the condition of each room and any existing damage.
  2. Dated photos or video at move-in and move-out, taken from the same angles.
  3. An itemized list of deductions with the amount for each item, sent within your state's deadline.
  4. Invoices and receipts for the repairs, or written estimates if the work is not finished yet.

We photograph every item before and after as part of a rental turnover, so the report doubles as your documentation.

State rules where we work

  • Ohio. Deductions must be itemized in a written notice delivered to the tenant, with any balance due, within 30 days after the lease ends and the tenant gives up possession. A tenant can recover an amount wrongfully withheld plus an equal amount in damages and attorney's fees.
  • Indiana. The landlord has 45 days after the tenancy ends to send an itemized list of damages with the estimated cost of each repair.
  • Kentucky. Where the state's landlord-tenant act applies, including Louisville and Lexington, the landlord gives the tenant a list of existing damage at move-in and, at move-out, inspects and lists the damages with estimated repair costs. The tenant has the right to inspect and check both lists.
  • Tennessee. In counties covered by the state's landlord-tenant act, including Knox County, the tenant has the right to a move-out inspection on the day they vacate or within four calendar days, and the landlord and tenant compile a signed list of damages with estimated repair costs.
This is general information, not legal advice. Deposit laws change and local rules add to them. Check the current statute for your state or ask a landlord-tenant attorney before making deductions.

Cut the dispute off early

Most deposit disputes come from surprise. Walk the unit with the tenant before they leave, point out what will be charged, and give them the chance to fix it. Then turn the unit quickly: a clear, itemized repair list with photos, completed on a firm date, costs less than a vacant month. See property maintenance for managers and punch lists.

Common questions

Are nail holes normal wear and tear?

A few small nail holes from hanging pictures are widely treated as normal wear. Large holes, wall anchors torn out, or dozens of holes are usually treated as damage.

Can a landlord charge for painting?

Generally not for repainting after a normal tenancy, because paint wears out with time. Charges are more defensible when the tenant painted without permission, or left marks, stains or smoke damage beyond ordinary use.

Is carpet replacement wear and tear?

Wear in the walkways after several years is normal. Burns, tears and pet stains are damage, though a deduction is usually limited to the value the carpet had left.

Who has to prove it was damage?

In practice, the landlord. Move-in and move-out records with dated photos are what make a deduction stand up.

Related guides

Repair costs from our 2026 cost guides. State rules summarized from Ohio Revised Code 5321.16, Indiana Code 32-31-3, Kentucky Revised Statutes 383.580 and Tennessee Code 66-28-301; check the current text before relying on them. We update these figures as we complete jobs.

Unit to turn over?

Send the move-out photos. We price the whole list as one fixed number and document every item when it is done.

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